Frequently asked questions
At Auto Trader, we’re committed to making the car buying and selling process as smooth and straightforward as possible. Whether you’re listing your car for sale or searching for your next vehicle, we know you might have some questions along the way.
From understanding how to edit your ad to knowing who owns the vehicles listed on our site, we’ve got you covered. And if you don’t find the answer you’re looking for, our friendly customer service team is always ready to help.
Explore the topics below to get started and make the most of your Auto Trader experience!
The vehicles listed on Auto Trader are owned by individual dealerships and private sellers. AutoTrader itself doesn’t own any of the vehicles on our site, nor do we operate any car yards.
All cars are listed directly by dealers and private sellers.
While we do have offices around New Zealand, all customer service enquiries are handled online. For assistance, please reach out to us via our contact page.