Words: Kyle Cassidy
Published 17 December 2025
Toyota New Zealand is set to introduce its latest connected vehicle technology locally, with Toyota Connected Services debuting in the sixth-generation RAV4 when it arrives in early 2026. The system will later expand to other models, including the next-generation Lexus ES sedan, due before the end of 2026.
Toyota says its Connected Services marks a ‘significant step’ for the brand in New Zealand, adding a new layer of safety, security and convenience to everyday driving. The connected vehicle technology is designed to enhance how drivers interact with their vehicles, offering real-time information, remote access and emergency support through an integrated digital ecosystem.
At the core of the system are safety-focused features such as SOS emergency calling and automatic collision notification. In the event of a serious accident, the vehicle can automatically alert Toyota’s emergency call centre, even if the driver is unable to make contact themselves. Emergency services can then be directed to the vehicle’s location if required. Drivers or passengers can also manually request assistance via an in-car SOS button. Stolen vehicle tracking is also included, allowing police to be provided with the vehicle’s location once a police report has been filed.
Beyond safety, Toyota Connected Services adds a suite of convenience features accessed through the myToyota Connected smartphone app. Owners will be able to remotely start their vehicle, lock or unlock doors, and manage climate control settings. The app also provides vehicle insights such as tyre pressure, odometer readings, remaining driving range, vehicle location, and alerts for unlocked doors or open windows.
Cloud-based navigation will form part of the connected experience, delivering more accurate mapping, traffic information and enhanced trip planning. Drivers will also be able to plan routes on their phone and send destinations directly to the vehicle before setting off.
Toyota New Zealand Assistant Vice President Albertus Mulder says the connected vehicle technology rollout is about improving the ownership experience through smarter integration and easier access to information.
Toyota has emphasised that customer data privacy remains a priority. The connected system uses an inbuilt data communication module rather than accessing a driver’s personal mobile data plan, although mobile data may be used when accessing services through the smartphone app.
Connected features will be bundled into different packages and offered with complimentary trial periods before moving to a paid subscription model. Customers will have the option to opt out of selected services if they choose. Core safety features, including SOS emergency calling and automatic collision notification, are expected to remain complimentary.
